Jobs

Grit Coffee

Sales Coordinator, Catering and Group Orders

Job Overview

At Grit Coffee, we believe that the hard work required to craft and serve great coffee is an endeavor worth pursuing. We do so with passion and joy, with the ultimate goal of sharing our excellent coffees and spaces with the communities we serve.

We seek to build a diverse, vibrant and creative team of individuals that will help us strengthen our brand with their unique experience. We will train new hires on how to prepare, serve and talk about our offerings. 

Coffee or hospitality experience is preferred, but not necessary. 

Successful Grit coffee employees love serving and being around people and align with our core values: 

Care - We take pride in everything we do and refuse to settle for mediocrity, with the goal of serving with excellence. 

Hard Work - We take our work seriously, combining individual diligence with collective collaboration, and never cutting corners. 

Initiative - We act without prompting, proactively making the effort to exceed expectations. 

Fun - We find joy in the work we do and welcome opportunities for laughter. 

Thoughtful - We are intentional in our approach to hospitality and our pursuit of excellence in everything we do.

  • JOB SUMMARY

    The Sales Coordinator is responsible for group revenue streams, ensuring exceptional client experiences through effective communication and coordination. This role also manages donations, develops targeted outreach campaigns, and oversees off site event fulfillment, working collaboratively with Grit teams to support smooth operations and community engagement.

    RESPONSIBILITIES

    Group Revenue Streams 

    Including: off site catering, shop tabs, pre-order brew boxes; bulk gift cards

    Client Communication and Coordination

    • Respond promptly and professionally to all inquiries, ensuring clear communication throughout the sales and fulfillment process.

    • Coordinate all order details, including customization options, pricing, and delivery logistics, to ensure a seamless client experience.

    • Follow up post-event to assess client satisfaction, gather feedback, and encourage repeat business.

    Internal Communication

    • Communicate all order specifics, client preferences, and necessary adjustments with relevant Grit staff, including the warehouse team, shop managers, baristas, and catering teams, to ensure smooth operations.

    • Maintain regular check-ins with shop leads to assess staff availability and resource allocation, and make adjustments to fulfill client needs efficiently.

    Fulfillment/ Implementation

    • Ensure fulfillment of “sale” is smooth 

    • Oversee setup and service for off-site catered events, including equipment transport, setup, and breakdown, as needed with the support of the Grit Catering team 

    • Coordinate with Grit Catering team members on staffing, menu choices, and event timelines.

    Donations Management

    • Respond to all donation requests promptly, assessing each for fit with company values and community impact.

    • Organize incoming donation inquiries, keeping records of requests and outcomes for reporting and future reference.

    • Collaborate with the leadership team to allocate budget spend on donations, tracking and evaluating impact to optimize community engagement and brand presence.

    Drive Group Revenue

    • Develop targeted campaigns via email, social media, and in-house promotions to grow group sales.

    • Conduct direct outreach to local businesses, universities,  community organizations, and event planners to generate leads and secure group orders.

    • Continually assess group sales and catering processes, identifying areas for improvement to enhance efficiency and customer satisfaction.

    Reporting & Budget Maintenance

    • Provide monthly reports on sales performance, including group sales revenue, donation impact, and client feedback.

    • Maintain a detailed donations budget , tracking expenses to ensure alignment with financial goals.

  • Part - Time

  • Hourly | $22-$24 / hour

  • 10-20 hours per week. Hours may vary depending on business.

If you are interested in applying for this position, email jobs@gritcoffee.com. Please include a cover letter and resume.