Jobs

The Wool Factory

Event Banquet Captain

Company Overview

The following core traits are central to every role at The Wool Factory.

Positivity. Someone who chooses to acknowledge the good in their surroundings. Someone who takes the time to share that positive outlook with the patrons they serve, as well as their coworkers.

Respect. Someone who is considerate and empathetic towards others. Someone who sees the equal value of every person on the team.

Initiative. Someone who strives to be the best version of themselves, and is willing and grateful to learn from other members of the team. Someone who takes ownership of your actions and attitude.

Collaboration. Someone who works as part of a team with the common goals of creating excellent guest experiences while maintaining a positive work environment. Someone who understands that every member of the team has a role to play and that each role is vital in making the entire system run smoothly and successfully.

Position Expectations :

The goal of the Event Captain is to lead the event staff alongside the Event Service Manager. Together, they will provide leadership, serve as the point of contact for event-related matters, and troubleshoot any issues that may arise. The Event Captain will take responsibility and initiative for the space, our staff, service, and the setting, along with timing and general client happiness. Understanding that they may be pulled in many directions, the Captain should act as the 'nucleus' for the team.

  • Hospitality Stewardship:

    Maintain the highest standards of service.

    Detail Obsessed: 

    Notice and adjust in real time details that others may never see, or before they become an issue. 

    Additionally:

    • Be able to stand on their feet for 10+ hours

    • Available nights and weekends 

    • Positive and professional attitude 

    • Organized and calm under pressure 

    • Ability to make quick decisions

    • The ideal candidate has at least 1-2 years experience working in catering and events

    • Exhibits strong leadership qualities.

    • Previous experience in a leadership role is preferred, but not required.

    • Excellent communication and interpersonal skills, capable of working effectively with staff, guests, and other department heads.

    • Flexibility to work a varied schedule, including nights, weekends, and holidays, as required by the demands of the business.

    • This role is substantially busier during specific months of the year, and will allow for a flexible schedule during slower months. 

    • The event schedule varies from week to week, with average hours ranging from 15-30+ per week.

    • Most event shifts are 10-12 hours long.

  • $25 per hour + tips.

    Training pay $20 per hour.

  • All Employees 

    • Employee discount program 

    • ACAC discounted membership 

    • Simple IRA with 3% employer match 

    • Flexible schedule 

    Full Time Employee (30+ hours/wk)

    • Health Insurance + employer contribution 

    • Dental Insurance 

    • Vision Insurance 

    • Life Insurance - fully covered

If you are interested in applying for this position, email jobs@thewoolfactory.com. Please include a cover letter and resume.